At Tyb Orchid , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website ( https://www.tyborchid.com ), products, and services.

1. Collection of personal data

We collect the following personal information when you use our website, make a purchase, or interact with our services:

• Identification information : name, email address, phone number, postal address.

• Payment information : bank details or credit card information (managed through our secure payment provider).

• Usage data : IP address, browser type, pages visited, session duration, actions taken on our site.

2. Use of personal data

The personal data collected is used for the following purposes:

• Manage and process your orders.

• Send you order confirmations, delivery information and updates about your purchases.

• To improve our website, products and services by analyzing your purchasing behavior and preferences.

• Send you marketing information, such as newsletters and promotional offers, if you have opted in to receive them.

• Respond to your inquiries and provide you with quality customer service.

3. Sharing of personal data

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Third-party service providers : such as payment providers, delivery services, or analytics platforms (e.g., Shopify) that help us operate our business and provide our services to you.

• Legal Compliance : If required by law, we may disclose your personal data to meet legal obligations, resolve disputes, or enforce our Terms of Service.

4. Cookies and similar technologies

We use cookies to improve your experience on our website. Cookies allow us to personalize your browsing, analyze the use of our site and provide you with targeted advertising. You can configure your browser to refuse cookies, but this may affect your experience on our site.

5. Data security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure. While we make every effort to protect your information, we cannot guarantee its absolute security.

6. Data retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Rights relating to your personal data

In accordance with applicable legislation, you have the following rights regarding your personal data:

• Access : You have the right to request a copy of the information we hold about you.

• Correction : You may request the correction of any incorrect or incomplete personal information.

• Deletion : You can request the deletion of your personal data, subject to legal exceptions.

• Objection : You can object to the use of your personal data for direct marketing purposes.

To exercise your rights or for any questions relating to your personal data, please contact us at the following address:
Email : contact@tyborchid.com

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of changes.

9. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email : contact@tyborchid.com
Website : https://www.tyborchid.com